Latest News

Christmas Opening Times
Our offices will be closed from Friday 23rd December until Tuesday 3rd January. Our email will be being monitored during this time. We would like to take this opportunity to wish all of our customers a very Merry Christmas.
22/12/2016
Christmas Card Donation
As in previous years we are donating to Holly Hedge Animal Sanctuary rather than sending out business Christmas cards.
02/12/2016
Change of Address
As of 14 November Innovate IP will be moving to new offices at Hollywood Estates in Bristol. Our new contact number will be 0117 2140339. Please open this news article for the full address. Our email addresses are not affected.
07/11/2016

Privacy Policy

Same day response
At Innovate IP we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.

This Privacy Policy, together with our terms and conditions, explains what happens to any personal data that you provide to us, or that we collect from you.

For the purpose of the Data Protection Act 1998 our data controller is Karen Hensman.

WE COLLECT

In operating our website we may collect and process the following data about you:

  1. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  2. Information that you provide by filling in forms on our website, such as when you registered for information or when you completed our contact us form.
  3. Information provided to us when you communicate with us either electronically or in writing for any reason.

COOKIES

We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.

Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

USE OF INFORMATION

The information that we collect and store is primarily used to enable us to provide our services to you.  In addition, we may use the information for the following purposes:

  1. To provide you with information requested from us, relating to our services. 
  2. To meet our contractual commitments to you.
  3. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about services similar to those which were the subject of a previous sale to you.

If you are a new customer, we will only contact you only when you have provided consent and only by those means you provided consent for.

Please be advised that we do not reveal information about identifiable individuals or about the specific services supplied to individuals, to third parties but we may, on occasion, provide them with aggregate statistical information about our visitors. 

STORING YOUR DATA

By submitting your personal data to us, you agree to our storing or processing this data. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

DISCLOSURE OF INFORMATION

Where applicable, we may disclose your personal information to any member of our company.

We may also disclose your personal information to third parties:

  1. Where we sell any or all of our business and/or our assets to a third party.
  2. Where we are legally required to disclose your information.
  3. To assist fraud protection and minimise credit risk.

THIRD PARTY LINKS

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them. 

ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £30 which covers our costs in providing you with the information requested.  Should you wish to receive details that we hold about you please contact us using the contact form.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.  Please do not hesitate to contact us using the contact us form.